Privacy Policy

Last Updated: August 22, 2025

At Premier Water, protecting your personal information is one of our highest priorities. We respect your privacy and take strong steps to safeguard your data when you visit our website, schedule a service, or purchase a water system. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it safe. By continuing to use our services, you agree to the practices described below.

1. Information We Collect

We only collect the information we need to serve you effectively. This may include:

• Full Name – so we know who we are assisting.
• Email Address – for sending quotes, invoices, reminders, and service updates.
• Phone Number – to schedule appointments and follow up when needed.
• Home or Business Address – for in-home consultations, product deliveries, and professional installations.

We do not collect unnecessary personal details. Every piece of information requested is directly tied to providing the service you’ve asked for.

2. Payment Information

Premier Water is committed to handling financial data securely.

• We accept payments through debit cards, Visa, MasterCard, American Express, Discover, and Zelle.
• Qualified customers may also apply for in-house financing through trusted providers.
• We do not store credit card details or sensitive financial information on our servers.

All payments are processed by PCI-compliant third-party processors that use industry-standard encryption. This means your financial data is always handled securely and never stored by us.

3. How We Use Your Information

The information we collect is used to provide smooth, professional service. Common uses include:

• Scheduling free water tests and appointments
• Preparing treatment recommendations and quotes
• Processing payments and issuing invoices
• Sending reminders for maintenance, filter replacement, or salt delivery
• Following up after installation to confirm system performance

We do not sell, rent, or trade your information. We do not use your personal details for advertising or unrelated marketing.

4. Sharing of Information

Your information is shared only when necessary:

• With payment processors to complete secure financial transactions
• With financing providers, if you choose to apply for in-house financing (only with your permission)
• If required by law, court order, or government regulation

We never sell or share your personal information with outside marketers.

5. Data Security & Storage

We take strict precautions to keep your personal information safe.

• Personal data is securely stored and accessible only to authorized staff.
• Payment details and sensitive financial information are never stored on our servers.
• All sensitive data transmitted online is encrypted for protection.

While no system can be 100% secure, Premier Water continuously updates its practices to ensure your information remains as safe as possible.

6. Cookies & Website Tracking

To improve your experience on our website, we use cookies and analytics tools. These help us understand how visitors use our site, including:

• Browser type and version
• Device used (desktop, tablet, or mobile)
• Pages visited and time spent on each page

This data is non-personal and does not identify you directly. It helps us improve performance, content relevance, and overall website usability.

If you prefer not to use cookies, you may disable them in your browser settings. Please note that some site features may not function properly
without cookies.

7. Your Rights as a Customer

We believe in transparency and giving customers control over their personal information. You have the right to:

• Request access to the personal data we hold about you
• Correct inaccuracies in your contact information
• Ask us to delete your information from our system
• Opt out of reminders or promotional communications

To exercise these rights, you may contact us directly by phone or email. Requests are handled promptly.

8. Children’s Privacy

We do not knowingly collect or store information from children under the age of 13. If we become aware that such information has been submitted, it will be
deleted immediately.

9. Policy Updates

From time to time, we may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. Any updates will be published on this page with a revised “Last Updated” date at the top.

By continuing to use our services after updates are posted, you agree to the revised policy.

10. Contact Premier Water

If you have questions about this Privacy Policy, wish to update your information, or want to request deletion of your data, please reach out. Our team is ready to help.

Phone: 561-702-9695
Email: info@mypremierwater.com